Where we ship
We ship across India. For delivery outside India, message us before ordering and we'll check what's possible and share a quote.
When your piece ships
- Ready pieces are packed and handed to the courier after your payment is confirmed. The preparation time shown on each product is a guide. - Made-to-order and custom pieces ship once they are finished and you have approved the final photos. We'll share the courier name and tracking details on WhatsApp or email as soon as your parcel is on its way.
Shipping charges
Shipping costs depend on the size, weight and destination of the piece and are confirmed with you before you pay.
Packing
Paintings and prints are wrapped in protective layers and packed flat or rolled in a tube depending on size. Fragile craft pieces are cushioned and double-boxed.
Damage in transit
If a piece arrives damaged, send photos and an unboxing video within 48 hours of delivery. We'll arrange a repair, replacement or refund.
Returns and cancellations
- Ready pieces: contact us within 48 hours of delivery if something isn't right and we'll work out a solution with you. Return shipping for a change of mind is paid by the buyer, and the piece must come back in its original condition and packaging.
- Custom and commissioned pieces are made just for you, so they cannot be cancelled, returned or refunded once work has started, except where required by law.
Refunds
Approved refunds are made to the original payment method within 7 working days of us receiving the returned piece, or of approving a damage claim.
Questions
Reach out through the contact page — we're happy to help before and after your order.
Last updated 11 November 2026

